Předmět Operations Research and ERP (MPH_AOPR)

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Materiál	Typ	Datum	Počet stažení

Cíl

This course will be present the symbiosis between the principles of operations management (OR) and the tools, that are used to control processes. Classic operations research courses are often devoted to methods and solving problems associated with processes.On the other hand, in courses that discuss complex software tools such as the ERP or CRM, students will learn how to use this or that function or the ways in which these systems configured. This information is without doubt very useful, especially for IT managers, but it is utterly insufficient for standard users who need to know how structured information provided by the software can be used for improvements of existing processes.This course integrates ERP and the management of operations from the perspective of the ERP system, Microsoft Dynamics NAV. Operations may be interpreted as a sets of functions or parts of systems transferring inputs into outputs of greater value, while taking into consideration, that basic principles of operational proceedings are based on feedback and requirements. The operational horizons addressed in the course are divided into four sectors:Finance and Accounting (production and inventory data and analysis of related costs, basic reporting, budgets and capacities)Suppliers (orders for material replenishment, quality management, material availability)Marketing (product availability, lead time estimates, business opportunities, dispatching, sales forecasts, customer feedback).

Osnova

Basic Schedule per weeks split up into theoretical and practical sessions :1.week:Theoretical sessions : Balanced scorecard and all related methods which create a theoretical frame of this course.Practical knowledge of ERP MS Dynamics : ERP characteristics and use, basic commands and mastery, main principles of system setup, source data, tables in their relations, business case scheme, impact to General Ledger (G/L), basics entry types (item, customer and vendor entries, value entries, reservation entries and general ledger entries). The main substance and use of this rough data for reporting2.week :Theoretical sessions : Theory of ConstraintsPractical knowledge of ERP MS Dynamics : Source data such a Vendor card , Item card and Account . What is stock location. Purchase orders and impacts in payables orders and G/L.3.week :Theoretical sessions : Theory of Constraints and Critical chain (comparing to chosen project management methods)Practical knowledge of ERP MS Dynamics : Source data such a customer card, sales order, basic of inventory management, locations, safety stock, credit limits ad dues dates, warning setup4. week :Theoretical sessions : Basics of production and related algorithms such as MRP,MRP-II and JITPractical knowledge of ERP MS Dynamics : Purchase and sales and application of created entries.5: week :Theoretical sessions : Basics of logistics (safety stock, item replenishment, reorder point ,EOQ,ABC)Practical knowledge of ERP MS Dynamics : Basic production scheme, bill of material, routings, basics of capacity planning, production order types.6.week :Theoretical sessions : Total quality management, Six sigma, Pareto and IshikawaPractical knowledge of ERP MS Dynamics : Production of the simple product. Reason for productions (sales order, forecast, …). Consumption of item and put-away of final products.7.week:Theoretical sessions : TQM (Kaizen, Deming, Little´s law)Practical knowledge of ERP MS Dynamics : Transfer orders between stock locations8.week :Theoretical sessions : Linear programming (solved tasks related to cutting and production mix)Practical knowledge of ERP MS Dynamics :CRM, Pareto analysis in ERP.9.week :Theoretical sessions : Basics of Yield managementPractical knowledge of ERP MS Dynamics : Accounting schemes and analysis by dimensions10.week:Theoretical sessions : Decision making tools (Kepner-Tregoe method )Practical knowledge of ERP MS Dynamics :Analysis view as a integral part of ERP system11.week:Theoretical sessions : Basics of prospect theoryPractical knowledge of ERP MS Dynamics : Blanket orders, drop shipment, substitutions, cross references, non-stock items12.week:Theoretical sessions : Business IntelligencePractical knowledge of ERP MS Dynamics : Revision – workshop (FAQ)13.week:Theoretical sessions : Revisions – workshop (FAQ)Practical knowledge of ERP MS Dynamics : Revision – workshop (FAQ)

Literatura

povinná literaturaRUSSELL, Roberta S. a Bernard TAYLOR. Operations management :quality and competitiveness in a global environment. 5th ed. Hoboken: Wiley, 2006. xxii, 808. ISBN 0-471-69209-3. infodoporučená literaturaHOEVEN, Hans van der. ERP and business processes :illustrated with Microsoft Dynamics NAV 2009. Edited by Sandra B. Richtermeyer. Coral Springs: Llumina Press, 2009. viii, 239. ISBN 9781605943053. infoHOPP, Wallace J. a Mark L. SPEARMAN. Factory physics. 3rd ed. Long Grove, Ill.: Waveland Press, 2008. xxv, 720 s. ISBN 9781577667391. infoKAPLAN, Robert S. a David P. NORTON. Strategy maps :converting intangible assets into tangible outcomes. Boston: Harvard Business School Press, 2004. xviii, 454. ISBN 1-59139-134-2. infoGOLDRATT, Eliyahu M. Late night discussions :on the theory of constraints. Great Barrington: North River Press, 1992. 71 s. ISBN 0-88427-160-9. infoGOLDRATT, Eliyahu M. Theory of constraints. Great Barrington: North River Press, 1990. x, 161 s. ISBN 0-88427-166-8. info

Požadavky

The subject is related to the knowledge acquired in the preceding courses, particularly the ones based on computer science and economics such as Introduction to Computer Science and Information Technologies, Accounting, logistics, chosen decision making tools or subjects related to Company Management and Enterprise Processes.

Garant

Ing. Jaromír Skorkovský, CSc.

Vyučující

Ing. Jaromír Skorkovský, CSc.