Předmět Business Process Management (MPH_BUPM)

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Materiál	Typ	Datum	Počet stažení

Cíl

At the end of the course, students should be able to:- define basic terms connected with BPM and BPMS;- describe techniques for retrieving information about processes, for modeling processes and for optimizing processes;- explain the concept of BPM (e.g. parts of the management discipline, frameworks used for implementing and managing BPM);- understand the importance of processes and their management in the context of the whole organization management;- orient in variety of information tools that support BPM;- create a model and optimization of semi-complex business process.

Osnova

01 - Introduction to BPM – context, definitions, scope, purpose.02 - BPM frameworks and models - basic description of frameworks and models.03 - Governance of BPM versus strategy - how to manage and control BPM.04 - Cultural and people aspects of BPM - the soft side of BPM.05 - Modeling in BPM and IT support - the core part of BPM.06 - Business process - basic part of BPM.07 - Business Process Model and Notation - how to model business processes.08 - Modeling of business processes - retrieving of information and requirements.09 - Modeling of business processes - modeling in teams, brown-paper session.10 - Modeling of business processes - modeling tools and BPMS.11 - Designing of business processes - how to design a measurable business process.12 - Process optimization techniques.13 - BPM implementing and critical success factors.

Literatura

povinná literaturaHandbook on business process management. Edited by Jan Vom Brocke - Michael Rosemann. Berlin: Springer, 2010. xix, 612 s. ISBN 9783642004155. infoHandbook on business process management. Edited by Jan Vom Brocke - Michael Rosemann. Berlin: Springer, 2010. xix, 616 s. ISBN 9783642019814. infoWHITE, Stephen A. BPMN modeling and reference guide: understanding and using BPMN : develop rigorous yet understandable graphical representations of business processes. Lighthouse Point: Future Strategies, 2008. 225 s. ISBN 0-9777527-2-0. infoWESKE, Mathias. Business process management :concepts, languages, architectures. 2nd ed. Heidelberg: Springer, 2012. xv, 403 s. ISBN 9783642286155. infodoporučená literaturaMAGAL, Simha R. a Jeffrey WORD. Essential of business processes and information systems. Hoboken: Wiley, 2009. xvii, 170. ISBN 9780470230596. infoMENDLING, Jan, Matthias WEIDLICH a Mathias WESKE. Lecture notes in business information processing: Second International Workshop, BPMN 2010 Potsdam, Germany, October 13-14, 2010 Proceedings. Berlin: Springer-Verlag, 2010. ISBN 3-642-16297-5. infoJESTON, John a Johan NELIS. Management by process: a roadmap to sustainable business process management. 1. vyd. Amsterdam: Elsevier/Butterworth-Heinemann, 2008. 303 s. ISBN 0-7506-8761-4. info

Požadavky

No prerequisites or mandatory requirements are required.

Garant

doc. Ing. Radoslav Škapa, Ph.D.

Vyučující

Ing. Mgr. Michal Krčál