Předmět Managing in Reality (PA182)

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Materiál	Typ	Datum	Počet stažení

Cíl

In this module you will learn about the key areas that apply to day to day leadership and management of an outsourced delivery organization, focussing on theory and interactive learning topics that will prepare you for "managing in reality"At the end of the course students should be able to:understand and explain what means leadership;work with information on processes in reality;create plans;make reasoned decisions about real business situations;

Osnova

This is an interactive course led by two Senior Managers from IT Outsourcing industry, that not only focuses on theory, but "Managing in Reality" - taking theory and relating to real life business cases.Identify the essentials for successful business management - the focus needed, and the skills in balancing customer, employee and businessLearn about what happens on a daily basis in a delivery organization and the skills that are needed to achieve successLearn how a large corporation and how you can balance the needs of the people, how to motivate, develop and retain staffGo in depth on how to set goals, and how to measure them to meet and exceed business and customer expectationUnderstand that People are key to the success of the business - find out what you need to know, and what will help you and your teams succeedHave the opportunity to raise questions to members of a Senior Management Team, to be able to better understand what are learning contributes to your personal success.

Literatura

internal materials of IBM

Požadavky

SOUHLAS

Garant

doc. RNDr. Eva Hladká, Ph.D.

Vyučující

Tomas GerslDavid Michael Louis MooreIng. Leonard Walletzký, Ph.D.Mgr. Jitka Kitner