Předmět Managerial Skills (PEM / BPMSL)

Na serveru studentino.cz naleznete nejrůznější studijní materiály: zápisky z přednášek nebo cvičení, vzorové testy, seminární práce, domácí úkoly a další z předmětu PEM / BPMSL - Managerial Skills, Obchodně-podnikatelská fakulta v Karviné, Slezská univerzita v Opavě (SU).

Materiál	Typ	Datum	Počet stažení

Obsah

Content Structure :1. Management and personal development2. Manager's profile and work3. Testing abilities, personality and motivation of a manager4. Managing career5. Managing Stress6. Leadership Skills7. Chairing meetings8. Delegating power and responsibility9. Team work10. Negotiation Skills11. Time management12. Time management techniques13. Performance Management , Commercial contacts1. Management and personal developmentPersonal development. Reflective assessment on dimension of managerial success.2. Manager´s profile and workManager´s work, general principles and character. Manager´s competencies. Personality preconditions of manager´s success. Managerial responsibility and role.3. Testing abilities, personality and motivation of a managerAbilities tests. Personality tests. Motivation tests.4. Managing careerDefinition and criteria of a career. Personal and professional criteria, career progress. Conditions for development of a career.5. Managing stressTypes of stress, techniques and strategies that could help in face of distractions and perceived failures.6. Leadership skillsPower and authority. Characteristics of styles of leading people. Principles of manipulation techniques for leading people. Positive and negative tactics. Tactical pitfalls and tactical strategies.7. Chairing meetingsMeetings - preparation, importance and benefits of meetings, course of meetings, principles of chairing meetings, common mistakes and drawbacks.8. Delegating power and responsibilityCentralisation and decentralisation of decision-making, advantages and disadvantages of delegating. Procedure and problems of delegating.9. Team workStages of development of a working collective. Conditions of effective team work. Forms, development stages and success factors of team work. Team member roles.10. Negotiation SkillsConflict and process of development of conflict situations. Strategy of coping with conflicts. Skills required for negotiating a satisfactory resolution of differences.11. Time managementImportance of time for a manager, time review. Setting goals and their priorities. Time planning and plan inspection, planning techniques.12. Time management techniquesTime aspects of work with written information, filling, arrangement of work environment, meetings strategies, delegating.13. Performance management, commercial contactsPerformance management, providing feedback and rewarding. Phases of business negotiation and their importance. Types of media and their importance.

Získané způsobilosti

Cílem tohoto předmětu je rozšíření teoretických poznatků získaných v předmětu Management a nabídnout studentům možnost obeznámit se s nezbytnými manažerskými dovednostmi, které budou používat při řízení lidí v různých situacích.

Literatura

ANCONA, D. Managing for the Future: organizational behavior & processes. Cincinnati : South-Western, 1999. ISBN 0-538-87546-1.ORGAN, D. W. Organizational Behavior , 4th ed. Homewood: McGraw Hill, 1991. ISBN 0-256-06667-1.CAMPBELL, D. J. Organizations and the Business Environment. Oxford : Butterworth-Heinemann, 1998. ISBN 0-7506-2760-3.WHETTEN, D. A., CAMERON, K. M. Developing Management Skills, 5th ed. Upper Saddle River, : Prentice Hall, 2002. ISBN 13-091408-8.COLLINSON, CH., PARCELL, G. Knowledge Management. Brno: Computer Press, 2005. ISBN 80-251-0760-4.CLARKE, A. Learning Organizations. What They Are and Know to Become One. Leicester: NIACE, 2001. ISBN 1-86201-116-8.BELBIN, M.R. Management teams - why they succeed or fail. Oxford : Butterworth Heinemann, 1996. ISBN 0-7506-2676-3.MOLE, J. Mind Your Manners: Managing Business Cultures in a Global Europe. London: Nicholas Brealey Pub, 2003. ISBN 1-857-88314-4.ROBBINS, S. P., HUNSAKER, P. L. Training in Interpersonal Skills. Upper Saddle River : Prentice-Hall, 2003. ISBN 0-13-009054-9.

Požadavky

Seminar paper (creation of managerial profile), presentation of team work (case study solving), 2 continuous tests and written exam.

Garant

Ing. Žaneta RYLKOVÁ, Ph.D.