Předmět VK- Intercultural training (KCJ / W0059)
Na serveru studentino.cz naleznete nejrůznější studijní materiály: zápisky z přednášek nebo cvičení, vzorové testy, seminární práce, domácí úkoly a další z předmětu KCJ / W0059 - VK- Intercultural training, Fakulta sociálně ekonomická, Univerzita Jana Evangelisty Purkyně v Ústí nad Labem (UJEP).
Top 10 materiálů tohoto předmětu
Materiály tohoto předmětu
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Další informace
Obsah
1. CultureDifferent approaches, definitions, cultural dimensions (Hofstede, Trompenaars, E. T. Hall)2. Intercultural differencesDifferences in cultures, their analysis, specificity for communication behaviour, comparison of norms and customs3. CommunicationImportance, functioning, types of communication4. Verbal and nonverbal communicationStyles, registers, paralanguage, proxemics, haptics, olfactics, physical appearance and dress, chronemics5. Development of languagesLanguages in the world, their development, English as the Lingua franca, knowledge of foreign languages, CEFR (Common European Framework of Reference for Languages)6. Issues of intercultural communicationGreeting, salutation, addressing people, introducing yourself and others, use of names and titles, possible and inappropriate topics for small talks7. Barriers to intercultural communicationAttitude, perception, cultural differences, stereotypes, interpretation8. Intercultural competences, cross-cultural communication stylesPractical applications in intercultural business communication, direct, indirect, personal style, contextual style, instrumental messages9. International personal correspondenceApplying for a job, covering letter, writing a CV, congratulation, condolence, thank you letters, notice10. Intercultural managementEvaluation of different approaches, human resources management11. Intercultural trainingForms, content, target, skill-building, specificity12. International business correspondenceTypes of business letters, inquiry, offer, order, costing, invoicing, complaint, apologies, claims, remittance13. Cross-cultural managementOrganizational culture versus international context, entrepreneurial leadership14. Revision, test
Literatura
SPENCER-OATEY, H. FRANKLIN, P. Intercultural Interaction. London, Palgrave Macmillan, 2009, ISBN 978-1-4039-8631-3. BRUNET-THORTON, R. Introduction to Cross-cultural Management. Praha, Oeconomica, 2010, ISBN 978-80-245-1683-7. O CONNOR, P., PILBEAM, A., SCOTT-BARRETT, F. Negotiating. London, Longman, 2005, ISBN 0-582-06443-0.
Vyučující
PhDr. Hana Suchánková, Ph.D.