Předmět Communication Skills 1 (MUMM / ECKO1)

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Materiál	Typ	Datum	Počet stažení

Obsah

- Communication, Rhetoric, Language - basic terminology- Non-verbal communication - introduction- Mimicry, Proximity, Poise, Haptics- Gestures- Eye Contact- Voice, Working with Voice- Vocal Hygiene- Tips for Speakers- Handling with Stage Fright- Presentation, Preparation of Speeches- Audio-visual Aids- Prezentace pro klienty, prezentace v sedě- Vedení diskuse, zvládání otázek- Image manažera

Získané způsobilosti

The student has knowledge of the basic rules of interpersonal communication in managerial life. Students can communicate at very good level, control his/her stage fright successfully when delivering his/her speech in front of large audience, is able to use a microphone and applies the basics of vocal hygiene. The student is able to support his/her speech with appropriate audio-visual aids, can recognize the meaning of nonverbal communication of other people, and detect a lie or nervousness. He/she uses nonverbal communication to support his/her speech by appropriate gestures, maintains appropriate eye contact, orients in problems of nonverbal communication barriers and the meaning of chair placement at the meeting. The student is able to choose proper image and clothes for different social occasions. The student is able to formulate his/her thoughts clearly, conduct a discussion, handle and respond to difficult questions, argue, and appear as a speaker in front of the camera.

Literatura

BRADBURY, A. Successful Presentation Skills. Kogan page, 2006. Weissman, J. The art of telling your story. Pearson Education, FT Press, 2006. Pease, Barbara, Pease, Allan. The Definitive Book of Body Language. Praha: Management press. ISBN 80-7261-114-3.Hargie, Owen. Handbook of communication audits for organisations, New York : Routledge, 2000. GRIFFIN. How to Say It at Work: Putting Yourself Across with Power Words, Phrases, Body Language, and Communication Secrets. New York: Prentice Hall Press, 1998, 394 pages. ISBN 0-7352-0012-2.ILARDO. Speaking Persuasively, New York: Macmillan Publishing Co., Inc., 1981. Morris, Desmond. Bodytalk : the meaning of human gestures. 1st ed. New York : Crown Trade Paperbacks, 1994. ISBN 0-517-88355-4.Ludden, Marsha. Effective communication skills : essential skills for success in work and life. 2nd ed. Indianapolis, Ind. : JIST Works, 2002. ISBN 1563708523.AXTELL. Gestures : the do s and taboos of body language around the world. MUNTER. Guide to managerial communication : effective business writing and speaking. STUART, Christina. How to be an Effective Speaker, Licolnwood: NTC Publishing Group, 1989. ROEBUCK, Deborah. Improving Business Communication Skills. Publisher: Prentice Hall; 4 edition (September 7, 2005) 4th Edition, Paperback: 480 pages. ISBN 10: 0131184598.McKAY, Matthew, DAVIS, Martha, FANNING, Patrick. Messages: The Communication Skills Book. 311 pages, Publisher: New Harbinger Publications; 2nd edition (September 1995). ISBN 1572240229.McKENNA, Colleen. Powerful Communication Skills: How to Communicate with Confidence. New York: Barnes & Noble Books, 2004, 116 pages, ISBN 0-7607-4553-6. SPRAQUE, Jo, STUART, Douglas. The Speaker s Handbook, 4th ed., Fort Worth: Harcourt, Brace College Publishers, 1996.

Požadavky

Způsob zakončení předmětu - klasifikovaný zápočet- Attendance in seminars (min. 80 %).- Active participation in the seminars - e.g. appearing as a speaker, role-play.- Written seminar work according to the lecturer´s demands.- Other activities´ preparation (home-works).- Successful written test in the range of knowledge of lectures and the study materials in Moodle (minimum 60 %).

Garant

Ing. Petra Kressová, Ph.D.

Vyučující

Ing. Petra Kressová, Ph.D.