E-mail11

page 65 – sample answer

7

Dear Mr Nordqvist

Thank you for your hospitality during our stay. Karen and I felt that the meeting was a great success and we look forward to discussing our ideas in more detail.

I passed on your comments to Diane Lee and she assures me she will contact you over the next couple of weeks.

It was a pleasure meeting you and exploring the possibilities of a joint venture between us.

Best wishes

Sam White

page 65– sample answer

8

Dear Mr Nordqvist

First of all, many congratulations on your recent promotion and also on the birth of your child. Please pass on my very best wishes to your wife.

Thank you for your hospitality during our stay. Karen and I felt ...

page 66

1

Changing arrangements

Message 1

a Wednesday

b Sarah has to be in Edinburgh on Monday.

Message 2

a It’s full.

b find another hotel for them

Message 3

a about 45 minutes

b PowerPoint, projector, screen

page 66

2

a were hoping to

b ’s not going to be

c ’re aiming to

d were planning to

e was going to

f ’re intending to

g ’re going to

h ’re going to

page 66

3

1 b, h

2 c, f, g

3 a, d, e

page 66

4

Subject line: Arrangements for Nagoya trip

Hi Sarah

Thanks for letting me know about the change of plan. Have booked rooms for you and Peter at Nagoya Holiday Inn. No problem with equipment – have already arranged projector and screen. Have a good time in Edinburgh. Looking forward to seeing you on Wednesday. Let me know flight details and I’ll meet you at the airport.

Koichi

page 66-68

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Language Links

You’ve got mail

Vocabulary: Computers

1 keyboard website search engine homepage database spreadsheet desktop help menu hard disk banner ad

2 a surf the Internet b enter data into a computer c run a program d download files off the Net e click on an icon f transmit a virus g crash a computer h install software i burn CDs j send an attachment k empty the trash l browse the Web m upgrade to a better model n cut and paste text

3 1 crashed 2 Net 3 emptied 4 virus 5 e-mailed 6 attachment 7 error 8 occurred 9 clicked 10 download 11 program 12 files 13 data 14 backups 15 helpline 16 upgrade 17 technician 18 desktop 19 printer 20 type 21 computer 22 ROM 23 keyboard 24 spam 25 shut 26 insane 27 Resources 28 retrain

Grammar: Future forms

1 a 5 b 2 c 4 d 3 e 8 f 1 g 6 h 7

2 a 2 b 8 c 7 d 1 e 3 f 5 g 4 h 6

3 a going to b intending to c planning to d aiming to e hoping to

4 a you’re giving b I will be c I’ll help d isn’t e I’ll still have f are going g you’re going to have h I’ll give i we’re going j It’ll take k I’m just going to check l I’ll be

Phrase bank: E-mail

a 5 b 8 c 1 d 3 e 7 f 2 g 4 h 6 i 16 j 14 k 15 l 9 m 12 n 13 o 10 p 11