19._Money
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If you do shopping on the Internet, you can pay for the goods upfront by the amount brought or you can pay cash on delivery but it’s usually more expensive than the first possibility.
I think the relationship between a customer and a shop asistent has changed a lot during the few last years. Nowadays the shop assistants try to be nicer and more polite, they offer their services and help you with your choice. The relationship has become friendlier than before, maybe because they realized if the customer is satisfied, he will buy there, come again and recommend the shop to other people. The shop assistants should be trustful and never lie to you.