Handling-calls7
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e Don’t worry, he’ll phone you back within the hour.
f I’ll take that call if you like.
g I’ll send the figures right away.
2 1 c 2 g 3 f 4 a 5 e 6 d 7 b
3 a
A I really need that report today.
B I’ll finish it this morning.
A OK, I’ll look forward to seeing it.
b
A My plane gets in at seven.
B I’ll come and meet you at the airport.
A Great. I’ll see you there, then.
c
A I’m just off to a meeting.
B I’ll phone you later, then.
A Fine. I’ll just give you my mobile number.
d
A Eva’s off sick today.
B I’ll have to speak to her, I’m afraid.
A OK, I’ll see if I can reach her at home.
e
A She wants to see you – now!
B I’ll be right there.
A Good. I’ll tell her you’re on your way.
4 a busy, later
b give, right
c desk, look
d try, time
e make, know
f wait, details
g leave, OK
h nothing, away
Phrase bank: Polite requests
a P
b D
c D
d E
e P
f D
g E
h P
i D
Offering assistance
a I’ll see b I’ll get c I’ll see d I’ll sort e I’ll get f I’ll call g I’ll speak h I’ll do i I’ll get j I’ll get
Ending a call
a have
b keep
c get, Speak
d got , Catch