Making-calls3

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2

got, did, went, sent, was/were, met, spoke, thought, came, gave, took, said, had, told

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3

a is incorrect because the word order is wrong in both questions.

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Finding Out

Language Links

Vocabulary: Telephone expressions

Dealing with difficulties and distractions

a 7 b 5 c 1 d 4 e 2 f 8 g 9 h 3 i 6

Grammar: Past Simple

1

A Did Enrique phone about those figures?

B No. I waited all morning, but he didn’t phone.

A Typical! And I suppose he didn’t do the report either.

B No. Did he go to the meeting yesterday?

A No, but I didn’t expect him to.

2 hurried, occupied, referred, conferred, dropped, flopped, committed, transmitted, played, enjoyed, offered, suffered, developed, visited

3 a ago b before c For d over e During f In

4 a wanted b were c decided d asked e was f lit g thought h said i had j took k pressed l showed m worked n stated o could p proved q turned r put s got t went u closed v came w sat x leaned y whispered

5 1 a 2 Stefan told him 3 Claire 4 Who did you tell? Who told you?

6

a Who said so?; So where did he say we’re moving to?

b What happened? What did I say?

c And what did she think? So who else came to the meeting?

Phrase bank: Telephoning

1

It’s/I’m calling about an invoice. C

Can I speak to Jane Green, please? C

Can I ask who’s calling, please? R

Can I take a message? R

Can I get back to you on that? B

Can I leave it with you? C

Can I call you back? R [Note: in the SB this doesn’t need two question marks]

Could you speak up, please? B

Could you say that again? B

Could you spell that (for me), please? B

Could you hold on a moment, please? R

Could you read that back to me? C

Could you tell me when she’ll be back? C

Could you ask her to call me back? C

2 It is more polite because it is more formal.